Send Request
Step 1: Receive email or text
Step 2: Preview the process
Step 3: Validate device
Step 4: Select transfer amount
Step 5 (Optional): Review Money Protection Plan
Step 6: Continue to wire instructions
Step 7: Download PDF with wire instructions
Step 8: Preview PDF examples
Send Request
Step 1: Receive email or text
Step 2: Preview the process
Step 3: Validate device
Step 4: Select transfer amount
Step 5 (Optional): Review Money Protection Plan
Step 6: Continue to wire instructions
Step 7: Download PDF with wire instructions
Step 8: Preview PDF examples
Collect Request
Step 1: Receive email or text
Step 2: Preview the process
Step 3: Validate device
Step 4: Validate identity with personal details
Step 5 Validate identity with knowledge-based questions
Step 6: Enter bank account details
Step 7: Review final bank account details
Step 8: View account details
Step 9: (Optional) Preview PDF examples
Collect Request
Step 1: Receive email or text
Step 2: Preview the process
Step 3: Validate device
Step 4: Validate identity with personal details
Step 5 Validate identity with knowledge-based questions
Step 6: Enter bank account details
Step 7: Review final bank account details
Step 8: View account details
Step 9: (Optional) Preview PDF examples
Confirm Request
Step 1: Receive email or text
Step 2: Preview the process
Step 3: Validate device
Step 4: Validate identity with personal details
Step 5: Validate identity with knowledge-based questions
Step 6: Review account details
Step 7: Download PDF with confirmed bank account details
Step 8: Preview of PDF examples
Confirm Request
Step 1: Receive email or text
Step 2: Preview the process
Step 3: Validate device
Step 4: Validate identity with personal details
Step 5: Validate identity with knowledge-based questions
Step 6: Review account details
Step 7: Download PDF with confirmed bank account details
Step 8: Preview of PDF examples

Have questions?

If you have any questions, please reach out to our support team. We will be happy to help you out. Contact us.

Step 4: Validate identity with personal details

Your client will enter their personal details to validate  their identity. They are asked to use an address that has been their residence for at least 3 months. Once they’ve entered all the required information, they will select ‘Continue’.

On the next screen, your client will be prompted to answer a few questions to further validate their identity.

Step 4: Validate identity with personal details
Step 4: Validate identity with personal detailsStep 4: Validate identity with personal details
Step 4: Validate identity with personal detailsStep 4: Validate identity with personal details
Step 4: Validate identity with personal detailsStep 4: Validate identity with personal details